Gatwick Express Tickets

PLEASE READ ALL OF THE INFORMATION ON THIS PAGE BEFORE PLACING YOUR ORDER.

Placing Your Order

• When booking a return ticket, please specify the initial direction of travel
• When you place your order you will immediately receive an order confirmation email.
• You will receive a second email containing your official Gatwick Express ticket(s), including a reference code. This email will be generated within 1 working day. Tickets cannot be generated during the weekend as our offices are closed.
• PLEASE LEAVE SUFFICIENT TIME FOR YOUR TICKET(S) TO REACH YOU.
• If your email does not arrive, please check your spam filter. If your email is not there, contact VisitBritain.
• Tickets will be sent to the email address you give when placing your order. Please double check that this is correct.
• Do not travel without your email. A sample ticket is displayed below.

Using the Ticket

• Print off the ticket, take it with you and give it to the ticket inspector on the train.
• IMPORTANT TO NOTE - If you buy a return ticket, your return journey must take place no more than 28 days after your outbound journey.
• The first date of travel on a return tickets needs to be used within 28 days of the date on the ticket. A single ticket needs to be used within 2 days of the date on the ticket.
• If your return journey is more than 28 days after your outbound journey from the airport, you will need to buy two single tickets.

Ticket Information

• Child rate valid for 5-15 year olds.
• Children under 5 years travel free and do not require a ticket.
• It is cheaper to buy a return ticket than 2 single tickets.

When booking your tickets, certain dates may be unavailable and will be shown on the calendar with a grey background.

The train station at Gatwick is inside the airport complex and easily accessible from both the North and South Terminals. Simply follow the signs to your terminal, or the sign for ‘trains’ if you are coming into London.

Journey time
To and from London Victoria and Gatwick Airport: 30 minutes

Train departure times
Trains leave every 15 minutes in both directions.

London Victoria to Gatwick Airport
*  7 days a week
*  First train: 03:30
*  Last train: 00:30

Gatwick Airport to London Victoria
*  7 days a week
*  First train: 04:35
*  Last train: 01:35

You will receive your ticket with unique reference code by email within 1 working day of placing your booking.  You must print this off and present it to the ticket inspector on board the train.

Will I receive a ticket in the post or by email?

Gatwick Express tickets are sent by email.

Can I cancel my order? My plans have changed.

The Gatwick Express e-voucher is valid for 28 days from the date on the e-voucher for a return and 2 days for a single ticket, so you can use it at a later date or pass it on to somebody else who is travelling to the UK within the valid time period. Airport transfer tickets are non-refundable, as stated in our terms and conditions.

Do I need to redeem my e-voucher?

There is no need to redeem or exchange the e-voucher at a ticket desk. Just print off the e-voucher and the attachment and show it to the staff at the train station, or on board the train if requested to do so.

What’s the journey time from Gatwick to London?

The Gatwick Express takes just 30 minutes to travel between the airport and London Victoria station in Zone 1.

How often do the Gatwick Express trains depart?

Gatwick Express services depart every 15 minutes.

Where are the Gatwick Express departures?

At Gatwick Airport, the station is inside the airport and can be accessed from both the North and South terminals. Follow the signs inside the terminal buildings.

At London Victoria, the Gatwick Express usually departs from platforms 13 and 14, but check the electronic boards inside the station for the latest information.

What are the earliest and latest trains on the Gatwick Express schedule?

Departing from London Victoria, the first train is at 3.30am and the last train is at 12.30am. Departing from Gatwick Airport, the first train is at 4.35am and the last train is at 1.35am.

How far in advance can I book my Gatwick Express airport transfer?

You can book up to six months in advance for the Gatwick Express service. Your return journey must be no more than 30 days after your outbound journey.

I have not received my ticket yet – what should I do?

Gatwick Express tickets are sent by e-voucher to the email address you provide when purchasing. It will be emailed within 1 working day of purchase. Please check your spam or junk mail folder as your email filtering system may have miscategorised our email. Please contact us if you have not received your e-voucher after 3 working days.