London Travelcard

Child Policy

• Child Travelcards are for children between the ages of 11 and 15. Adult Travelcards are for those aged 16 or over.
• Up to 4 children aged 0-10 years can travel for free anywhere at any time without a ticket if they are accompanying a full-paying adult. Ask a member of staff to let your child through the gate

Peak Travelcards: these can be used all day, every day of the week including bank holidays

Off-Peak Travelcards: can only be used during the following times:

• Monday – Friday: after 9.30am
• Any time during weekends and Bank Holidays

Travelcards must be used on consecutive days.

To use your London Travelcard, simply insert into the slot of the entrance / exit gate for the underground or show to your bus driver.

Zones 1 - 2 or zones 1 - 6?

• Zones 1-2: For central London, this Travelcard will get you to most of the major attractions within Central London
• Zones 1-6: For Greater London, this Travelcard allows you to travel throughout the whole of London, including Heathrow Airport in zone 6

Click here for a full London Underground map with zones.

London Travelcards are valid for travel on:

• London Underground, DLR, and London Overground. Your Travelcard must be valid for all the zones you travel through
• Bus services within Greater London area (regardless of the zone(s) your Travelcard covers)
• Tram services (for Zones 1 – 6 Travelcards
• National Rail services in London (excluding Heathrow Connect services between Hayes & Harlington and Heathrow, on Heathrow Express and on South Eastern high speed services between St Pancras International and Stratford International)
• Scheduled Riverboat services at 1/3 of the normal fare

To order you London Travelcard please follow these steps:

1. Select the quantity of Travelcard(s) and enter the date you wish to travel at the bottom of the screen.
Click on the Tickets & Prices tab for information on peak/off-peak and child tickets

Example:

2. Click on “Add to Shopping Basket”

3. If you are buying Travelcards with different dates: on the next screen please click on “Continue Shopping” and repeat Step one as required

Example:

Do you offer Travelcards and Visitor Oyster Cards as vouchers?

No, both Oyster Cards and TravelCards are physical tickets that we mail out to you. They are not e-vouchers

What zones are included in the London Travelcard?

This depends on what parts of London you intend to travel around. If you are staying primarily in central London, then a zone 1-2 Travelcard is most appropriate. If you intend to travel to the outskirts of London, a zones 1-6 Travelcard is the better option. Heathrow Airport is in zone 6.

Can I purchase a Visitor Oyster Card or Travelcard at Heathrow Airport?

Yes, you can purchase the Oyster Card/Travelcard at any of the three London Underground train stations located at Heathrow Airport.

How long is the underground journey from Heathrow Airport to the centre of London?

The journey time from Heathrow Airport into central London takes around 45 – 50 minutes.

Can I purchase a Visitor Oyster Card or Travelcard at Gatwick Airport?

No, Gatwick Airport is not connected to London by Underground. The Gatwick Express is the fastest rail link between the airport and central London. You can buy tickets on our website.

Can I purchase a Visitor Oyster Card or Travelcard at Stansted Airport?

No, Stansted Airport is not connected to London by Underground. However, you can take the Stansted Express which is the quickest way into London from the airport. You can get your Standsted Express tickets from our website.

What is cheaper for my upcoming trip to London, the Visitor Oyster Card or the London Travelcard?

It really depends on how long you plan to be in London for and how frequently you plan to use public transport. If you are in London for 6 or 7 days and plan to use the tube and buses on a daily basis then a 7 day Travelcard might be the most cost effective option. If you plan to stay in London for a shorter time an Oyster Card might be preferable.

Is there a family Travelcard available?

No, family travelcards do not exist. However, you can buy both adult and child travelcards from our website.

It says on my London Travelcard that it is “valid only when shown with a photo card”. What is this and where do I get one from?

You can now ignore this, this is an old ruling on visitor travelcards, and you no longer need the accompanying photo ID.

I want to order a London Travelcard but the box is greyed out. How can I order a Travelcard?

Please bear with us, we are currently out of stock of this product but we will be adding new stock shortly.

My London Travelcards have arrived but are stamped with the wrong date, what should I do?

Please let us know as soon as possible by sending an email with your order reference number using the Contact Us form on our homepage (Useful Links). We can then try and arrange to have replacement cards sent out to you.