Upon booking you will receive a confirmation of payment and a pdf evoucher from VisitBritain. You must print your pdf evoucher for exchange at Gatwick Airport to board this service.
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Vouchers cannot be exchanged at Victoria Coach Station. Vouchers can be instead be exchanged at the National Express office located at Colonnade Walk, 125 Buckingham Palace Road, London SW1W 9SH (nearest underground station: Victoria) between 9am and 5.30pm, seven days a week
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Please note: seats cannot be reserved for a particular timeslot
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The return leg of travel must be made within 30 days of the outward travel date
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Click here to view a complete list of all the routes and stops
Pick-up and drop-off points and ticket offices
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Ticket offices at Gatwick open 5.40am to 10.00pm
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Ticket office in Victoria is open 7 days a week from 9am to 5.30pm
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Tickets for single journeys in either direction need to be picked up at the National Express ticket desk at Gatwick Airport or the National Express office located at Colonnade Walk, 125 Buckingham Palace Road, London SW1W 9SH
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Collection and drop-off point in Gatwick Airport is just a two-minute walk away from the terminals. The office located at Colonnade Walk is a short walk from Victoria Station.
Gatwick North Terminal
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Coach services arrive and depart from the lower level, outside International Arrivals
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Ticket office inside the terminal at International Arrivals
Gatwick South Terminal
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Coaches arrive and depart from the lower forecourt at stops 1 to 5
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Ticket offices are in Arrivals and the lower forecourt area
Please note that your voucher will be accepted by the driver if you are travelling outside sales desk operating hours.
Baggage allowance: 2 x medium suitcases and one piece of hand luggage per person