Upon booking you will receive a confirmation of payment and a pdf evoucher from VisitBritain. You must print your pdf evoucher for exchange at Heathrow Airport to board this service.

• You cannot exchange eVouchers for tickets in central London
• Services run approximately 4am – 10pm, depending on Terminal, 7 days per week
• Services depart up to 4 times per hour
• Baggage allowance is limited to two medium suitcases and one item of hand baggage per person
• The return leg of travel must be made within 30 days of the outward travel date
• See the full timetable here

Ticket collection points

• Terminals 1, 2 and 3: Central Bus Station
• Terminal 4: National Express ticket office, Arrivals hall
• Terminal 5: National Express ticket office, Arrivals hall

Pick up and drop off points

• Terminals 1, 2 and 3: Central Bus Station – 5 minute walk from the terminals and open 6am - 10pm
• Terminal 4: Bus stops 13 and 14 immediately outside the arrivals hall, open 6am – 10pm, or a free transfer to Central Bus Station and Terminal 5 from stop 7
• Terminal 5: Bus stops 13 – 16 immediately outside the arrivals hall, open 6am – 10pm
• Central London: Victoria Coach Station

First and last buses

• Central Bus Station: first bus 4.20am, last bus 10.05pm
• Terminal 4: first bus 4.40am, last bus 8.40pm
• Terminal 5: first bus 4.30am, last bus 8.30pm