Heathrow to London Bus Transfer – National Express

• It is not possible to reserve seats on Heathrow to London bus transfers.
• If you are travelling to the airport please allow a minimum of 180 minutes between the scheduled time of arrival at the airport and the flight departure time.
• All tickets for specific departure times must be purchased in advance. In order to book tickets for a specific time, passengers can either visit the National Express desks at Victoria Coach Station. It is also possible to call the Contact Centre on +44 (0)371 7818 787. Lines are open 7 days a week from 8am to 10pm (calls to this number are charged at local rate).
• Please note that the Contact Centre is English only.
• Services run approximately 4am – 10pm*, 7 days per week.
• Services depart up to 4 times per hour
• The return leg of travel must be made within 30 days of the outward travel date

* Dependent on the terminal operating hours.

How to use your e-ticket

Important: Upon booking your Heathrow to London transfer, you will receive a confirmation of payment, and then you will receive an additional email from National Express within 24 hours containing your e-ticket with your QR code.

Please note: As there are no reserved seats, in order to travel, all passengers need to go to the point of departure as shown on their ticket where they will be able to board the next available coach by showing their ticket to the driver.

How long does a Heathrow to London bus transfer take?

• Journey times range from 40 minutes to 2 hrs 35 minutes, depending on which service you choose (subject to traffic conditions)

Ticket collection points

• Terminals 1, 2 and 3: Central Bus Station
• Terminal 4: National Express ticket office, Arrivals hall
• Terminal 5: National Express ticket office, Arrivals hall

Pick up and drop off points

• Terminals 1, 2 and 3: Central Bus Station – 5 minute walk from the terminals and open 6am - 10pm
• Terminal 4: Bus stops 13 and 14 immediately outside the arrivals hall, open 6am – 10pm, or a free transfer to Central Bus Station and Terminal 5 from stop 7
• Terminal 5: Bus stops 13 – 16 immediately outside the arrivals hall, open 6am – 10pm
• Central London: Victoria Coach Station

First and last buses

• Central Bus Station: first bus 4.20am, last bus 10.05pm
• Terminal 4: first bus 4.40am, last bus 8.40pm
• Terminal 5: first bus 4.30am, last bus 8.30pm

Baggage allowance

• 2 x medium suitcases (20kg per case) and one piece of hand luggage per person. Extra luggage will incur an extra charge.