Please be advised that our Customer Service team will be unavailable during the Easter weekend from 2nd of April until the 5th of April. We will respond to all enquires sent during this period upon our return from the 6th of April within 2 working days. 

On behalf of the VisitBritain Shop team, we would like to take the opportunity to wish you a Happy Easter


Contact us

If you have a query relating to an existing order please get in touch with our customer service team by completing our contact form below. Our customer services team work Monday to Friday. We will reply to your email as soon as we can and we aim to reply within 2 working days.

Our VisitBritain Shop is based in central London and considering the current sanitary situation the building is currently closed. Unfortunately this does mean that our team do not have access to our phone lines at this time.

Planning your trip or looking for inspiration?

We would love to help you make the most of your stay in the UK so if you have questions about any of our products or would like to know what to do and see during your time in Britain, please do get in touch with our bookings team via the form below.

If you do require general information about Britain, we recommend that you visit our award-winning website,


The British Tourist Authority trading as VisitBritain will keep your details safe and secure and will never sell them to third parties. For full details of how we store and use your data see our privacy policy. If you change your mind, you can stop receiving emails from us by getting in touch or by selecting the Unsubscribe option contained in all our emails.

Why shop with us?
✓ We offer you the best of Great Britain

We have over 350 top experiences across Great Britain, carefully chosen by our team. So, if you are planning your next trip, don’t hesitate to contact us.

✓ Book with Confidence

VisitBritain Shop is the official retailer of the British Tourist Authority, so you can relax in the knowledge you are booking with a reputable company.

✓ Expert travel advice

Our dedicated multi-lingual and knowledgeable team will ensure all your needs are taken care of. Oh, and they also have a passion for all things British!

✓ Flexible options

We offer various booking options with many attractions being valid for 12 months, offering you the flexibility to change your travel dates should your plans change.

Our customers:

Everything worked well, you guys treat your business very seriously.
Your company worked in a very ethical way and it is my pleasure to be a testimonial of a company that one can trust.

Sandra Lima Sao Paulo, Brazil

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