Whilst orders can usually not be modified, we do try to follow a case by case rule. Please contact-us here so we can discuss your request.

To check if your order is eligible for a refund, please have a look at our Terms and Conditions

Please note that each product has its own cancellation policy. If you are not sure in which category your order falls into, please contact-us here and we will be happy to help.

If your order is eligible and a refund has been granted, please allow up to 20 days for your order to be refunded. The money will be credited to the credit or debit card that you originally used to pay for your order.