How to use your e-Ticket
When you book, you will be emailed a confimation of payment from VisitBritain and an e-Ticket directly from City Cruises within 1-2 working days. Print it out and bring with you to any of the departure points (listed below) and hand it to a member of staff. Your ticket is valid for 24 hours.
Boat timetable
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Boats depart daily every 30 minutes. You should arrive at least 15 minutes before departure time
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There are no services on 25 December (Christmas Day)
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See the full timetable and route map
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Snacks and refreshments are available to purchase on board the boats
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Audio guides are subject to availability on the day. These guides should be collected from the bar area or by asking an onboard member of staff
Please also ensure that you arrive at the departure point 20 - 30 minutes before the time of departure to ensure that you do not miss your chance to experience this fantastic cruise.
Departure points
Boats depart from the following piers:
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Westminster Pier, Victoria Embankment, London, SW1A 2JH (Westminster tube - exit 1)
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London Eye Pier, Jubilee Gardens, London, SE1 7PB (Waterloo tube or National Rail - South Bank Exit), near London Eye and County Hall
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Tower Pier, Lower Thames Street, London, EC3N 4DT (Tower Hill tube, Tower Gateway DLR), near Tower of London
Free Child ticket
To obtain a Free Child ticket, you must select the related option together with an adult pass.
Accessibility
Some boats are accessible for wheelchair users – contact City Cruises after booking for more details. Contact details on your e-Ticket.