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Visitor Oyster Card

I bought a Visitor Oyster Card a couple of years ago. Can I still use it when I come back to London?

Yes. You can top up your Oyster Card when you get to London at the ticket machines or kiosks at any tube station.

Are there any time restrictions when using the Visitor Oyster Card?

No, you can use your Oyster Card at any time. Please note that prices vary depending on what time you travel. Travelling during peak times costs more than travelling during off-peak times. Peak times are Monday to Friday between 6.30am and 9.30am and between 4pm and 7pm. All other times, including public holidays, are off-peak.

Can I get a refund of any unused credit at the end of my trip to the UK?

If you send the card(s) back to the address below, you can get a refund of any remaining credit. Please remember to include a covering letter explaining why you are returning them. You will then be sent a cheque in GBP.

TfL Customer Services
14 Pier Walk
4th Floor
London SE10 0ES

Can I top up my Visitor Oyster Card online?

No, you can’t top up your Visitor Oyster Card online. However, you can top it up at any tube station and at almost 3,800 Oyster Ticket Stops across London.

Can I use my Visitor Oyster Card to travel on the Emirates Air Line (Thames Cable Car)?

Yes you can. The cost per journey with an Oyster Card is £3.30.

Can I use the Visitor Oyster Card as soon as I receive it?

Yes, once you have received your Oyster Card it is ready to use.

Can more than one person share a Visitor Oyster Cards between them when travelling together?

No. One Oyster Card is required for each person travelling.

Do I need to provide a passport photo to buy a Visitor Oyster Card?

If you purchase a Visitor Oyster Card from our website, you do not need to provide a passport photo.

Is the Visitor Oyster Card valid from Heathrow?

Yes. Heathrow Airport is in Zone 6 and you can use your Oyster Card to travel on the tube into central London.

I am coming to London for a long weekend. How much credit will I need on my Oyster Card?

I am coming to London for a long weekend. How much credit will I need on my Oyster Card

Will the Oyster Card have my name on it?

Will the Oyster Card have my name on it?

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