Why should I buy a BritRail Pass from VisitBritain?
There are so many great benefits to buying a BritRail Pass from VisitBritain, including:
Preferential rates as an overseas visitor
Huge savings compared to buying individual tickets for each journey
Huge flexibility – hop on and off any train while your pass is valid, without worrying about ticket restrictions or changing your plans!
Less time queuing at the train station means more time to enjoy your trip
Where do I activate / validate my BritRail pass?
Before you can start to use your BritRail Pass you must have it activated. To do this, please take along your BritRail Pass and your ID (preferably a passport) to the ticket office at the train station you wish to make your first journey from. The ticket staff will then activate your pass for you. You can then board the train and, if asked, please show your ticket to the ticket inspector. You must fill in the date on your ticket of any journey before boarding a train.
Do I need to activate the vouchers for the airport express?
No, these voucher are already valid, just show them to the staff on request.
Can I use my BritRail Pass on the Eurostar?
No. BritRail Passes are not valid on Eurostar services between London and Brussels or Paris. If you have a BritRail pass, you are eligible to buy discounted ‘Passholder’ tickets for Eurostar services. You can buy these either at a Eurostar terminal or over the phone: 08432 186 186 or +44 (0) 1233 617 575. Your BritRail pass does not need to be activated on the day you travel on Eurostar.
Can I use the BritRail Pass on the Tube?
No. BritRail Passes are not valid on London Transport Underground trains or buses. To travel on the tube you will need either an Oyster Card or a London Travelcard.
Where can I find train timetables?
For information regarding train times, please click on www.nationalrail.co.uk. This is a really useful website for planning trips by train in the UK. All you need to do is type in where you want to go from and where to, with the date you intend to travel and it will bring up all the details you will need (times, changes if needed, facilities on board etc.).
Do I need to make seat reservations?
It is not essential to reserve seats on all trains. Generally speaking it is only really necessary to make reservations if you plan to travel on a popular route (e.g. London to Edinburgh) at a peak time (e.g. Friday at 18.00). To make a reservation with a BritRail Pass you need to take your BritRail Pass to the station that you are going to travel from and the travel centre will make the seat reservations for you (for a small fee)
How many train journeys can I make on one day?
You can make as many journeys as you like in one day. The passes are restricted by days, not journeys. A day is classified as one calendar day – not 24 hours from the start of the journey. You therefore need to commence your last journey of the day before midnight.
What happens if there are no trains?
If you have a BritRail consecutive pass and there are no trains on a day during your pass validity (e.g. Christmas Day), you can visit a ticket office to get your pass extended. Your pass will then be valid for one additional day. Please note that if your train is cancelled but you are able to take an alternate route or a replacement bus, you will not be eligible for a pass extension.
Is there a tour guide included?
No, there are no tour guides on BritRail trains.
Can I buy food and drink on trains in the UK?
Most trains in the UK have either a shop or a trolley service on board. Virgin trains sell sandwiches, snacks and drinks.
What is the difference between 1st Class and standard class?
1st class tickets include more legroom, your own table, reclining seats and overhead reading lights. Some trains also include complimentary Wi-Fi in 1st class. Buy a BritRail 1st class ticket from our website and enjoy complimentary food and drink on Virgin Trains.
Is there a luggage restriction with BritRail Passes?
There is no specific luggage limit, but please be considerate to other passengers who may also be travelling with luggage. Most trains have small overhead luggage racks and at least 1 luggage compartment per carriage.
Can I use my BritRail Pass on the Heathrow/Gatwick/Stansted Express?
Yes. Your pass is valid on the Heathrow Express, Stansted Express or Gatwick Express airport transfer train services. Using the pass counts as a journey on your BritRail Pass. The pass does not need to be activated and is ready for use.
Can children travel free with my pass?
Under-5s travel for free but must be accompanied by an adult. Children aged 5 – 15 must have their own BritRail Pass, which costs approximately half the price of a full price adult pass.
Is there a student discount?
There is no student/youth discount available for the London Plus Pass, but there is a discount on other BritRail Passes.
Is there a senior discount?
There is no senior discount available for the London Plus Pass, but there is a discount on other BritRail Passes.
If I leave London Victoria on, for example, Monday at 23:32 and arrive in Brighton at 00.52 on Tuesday, does that count as two days travel on the BritRail London Plus Pass?
No, it only counts for the day you finish the journey.