How to Order

• When booking a return ticket, please specify the initial direction of travel
• You will immediately receive a confirmation email
• Your Gatwick Express ticket(s) and reference number will be emailed separately within 24 hours
• Tickets will be issued for the following day, but only if your order is placed by 2pm GMT
• If your email does not arrive, please check your spam filter. If your email is not there, contact VisitBritain

Booking restrictions

• You can book your ticket up to 3 months before you travel. You must provide your proposed date of travel when booking. This will be printed on your ticket as the “issue date”
• Single tickets must be used within 2 days of the chosen Outbound Travel date.
• Return tickets are valid for one calendar month, so the length of validity varies depending on the number of days in each month.  For example, if you make your journey on 20 April your return journey must be made by 19 May. If you make your outward journey on 31 January your return journey must be made by 27 February.
• If you wish to make a return journey more than one month after your first journey, you will need to buy two single tickets instead.

Using the ticket

• Print off the ticket, take it with you and give it to the ticket inspector on the train

Please note: E-vouchers and e-tickets purchased are non-cancellable, non-refundable and non-exchangeable

First and last trains

London Victoria train station to Gatwick Airport

• 7 days a week
• First train: 5am
• Last train: 10.30pm

Gatwick Airport to London Victoria train station

• 7 days a week
• First train: 5.51am
• Last train: 11.20pm

Will I receive a ticket in the post or by email?

Gatwick Express tickets are sent by email.

Can I cancel my order? My plans have changed.

If you have bought a single ticket, it must be used on the same date as indicated on the e-ticket. If you have bought a return ticket, the outward journey is valid for 28 days from the date on the e-ticket. So you can use it at a later date or pass it on to somebody else who is travelling to the UK within the valid time period. Airport transfer tickets are non-refundable, as stated in our terms and conditions.

Do I need to redeem an e-ticket in exchange for a ticket?

There is no need to redeem or exchange an e-ticket at a ticket desk. You will be emailed your actual ticket rather than a voucher to be exchanged, so you just need to print the e-ticket and show it to the staff at the train station, or on board the train if requested to do so.

What happens if my train is delayed or cancelled?

Replacement services (such as a bus or a train via an alternative route) will be provided in the case of service disruption, delays and cancellations.

What’s the journey time from Gatwick to London?

The Gatwick Express takes just 30 minutes to travel between the airport and London Victoria station in Zone 1.

How often do the Gatwick Express trains depart?

Gatwick Express services depart every 15 minutes.

Where are the Gatwick Express departures?

At Gatwick Airport, the station is inside the airport and can be accessed from both the North and South terminals. Follow the signs inside the terminal buildings.

At London Victoria, the Gatwick Express usually departs from platforms 13 and 14, but check the electronic boards inside the station for the latest information.

What are the earliest and latest trains on the Gatwick Express schedule?

Departing from London Victoria, the first train is at 5am and the last train is at 00.30am. Departing from Gatwick Airport, the first train is at 5.50am and the last train is at 1.35am.

How far in advance can I book my Gatwick Express airport transfer?

You can book up to 3 months in advance for the Gatwick Express service. Your return journey must be no more than one month after your outbound journey so the length of validity varies depending on the number of days in each month.

For example, if you make your journey on 20 April your return journey must be made by 19 May. If you make your outward journey on 31 January your return journey must be made by 27 February.

I have not received my ticket yet – what should I do?

Gatwick Express tickets are sent by e-ticket to the email address you provide when purchasing. It will be emailed within 24 hours. Please check your spam or junk mail folder as your email filtering system may have miscategorised our email. Please contact us if you have not received your e-ticket after 3 working days.

Engineering work for 24th March 2018

Routes affected: Between London Victoria and Gatwick Airport / Brighton

On Saturday engineering work is taking place between Three Bridges and Brighton closing the line and on Sunday between East Croydon and Gatwick Airport closing some lines.

Saturday

A half-hourly service will run between London Victoria and Gatwick Airport. London Victoria to Brighton services will not run.

Sunday

Until 6.30 am Gatwick Express services will not run. A replacement bus service will operate between London Victoria and Gatwick Airport.

After 6.30 an trains will run as follows:

• On the hour and 30 minutes past the hour from London Victoria to Gatwick Airport.
• 20 and 50 minutes past the hour from Gatwick Airport to London Victoria

Amended Gatwick Express service between London Victoria and Gatwick Airport / Brighton on Saturday 24 and Sunday 25 March

Routes affected: London Victoria and Gatwick Airport / Brighton

Engineering work is taking place on Saturday between Three Bridges and Preston Park and on Sunday between East Croydon and Gatwick Airport, closing some lines.

Saturday

A half hourly Gatwick Express service will operate between London Victoria and Gatwick Airport.

There will be no Gatwick Express service between London Victoria and Brighton.

Sunday

Until approx 6.30am a replacement bus service will operate between London Victoria and Gatwick Airport.

After this time a half hourly service will operate between London Victoria and Gatwick Airport.

Amended Gatwick Express service on Saturday 24 and Sunday 25 March

Routes affected: Between London Victoria and Gatwick Airport / Brighton

On Saturday engineering work is taking place between Three Bridges and Brighton closing the line and on Sunday between East Croydon and Gatwick Airport closing some lines.

Saturday

A half-hourly service will run between London Victoria and Gatwick Airport. London Victoria to Brighton services will not run.

Sunday

Until 6.30am Gatwick Express services will not run. A replacement bus service will operate between London Victoria and Gatwick Airport.

After 6.30am trains will run as follows:

• On the hour and 30 minutes past the hour from London Victoria to Gatwick Airport.
• 20 and 50 minutes past the hour from Gatwick Airport to London Victoria

Amended Gatwick Express service on Sunday 1 April

Routes affected: Between London Victoria and Gatwick Airport

Engineering work is taking place between Purley and Three Bridges closing some lines.

After the 5.30am London Victoria to Gatwick Airport and the 6.25am Gatwick Airport to London Victoria, trains will run to a half hourly timetable.

Amended Gatwick Express service on Sunday 15 April

Routes affected: Gatwick Express between London Victoria and Gatwick Airport / Brighton

Engineering work is taking place between London Victoria and Selhurst, reducing line capacity between these stations.

Until 7am, buses will replace Gatwick Express services between London Victoria and Gatwick Airport.

After this time, Gatwick Express will run a half-hourly service.

Amended Gatwick Express service on Sunday 22 April

Routes affected: Gatwick Express between London Victoria and Gatwick Airport / Brighton

Engineering work is taking place between Purley and Three Bridges, closing some lines.

Gatwick Express will run a half-hourly service all day on Sunday.

Amended service between London Victoria and Gatwick Airport on Sunday 29 April

Routes affected: between London Victoria and Gatwick Airport

Engineering work is taking place between Balham and Selhurst, closing some lines.

Gatwick Express:

Until 7am buses will replace trains between London Victoria and Gatwick Airport.

After 7am, a half hourly service will operate between London Victoria and Gatwick. The first train services to run will be the 6.30am London Victoria to Gatwick Airport and the 7.15am Gatwick Airport to London Victoria. 

Trains will then run from London Victoria to Gatwick at 00 and 30 minutes past the hour. Trains from Gatwick Airport to London Victoria will run at 20 and 50 minutes past the hour.