Yes. There are 3 ways to get a refund of your unused credit:
1. Refunds at Tube station ticket machines
- You can get up to £10 refunded from your Visitor Oyster card at Tube station ticket machines
- Touch your card on the yellow card reader on the ticket machine, select 'Oyster refund' and follow the on-screen instructions (available in different languages)
- You’ll be shown the amount of the refund due, which will be paid back in cash dispensed from the ticket machine
- Your Visitor Oyster Card will be returned to you, but cancelled. This means that you won’t be able to use it for a future visit
- Refunds at ticket machines can only be made if you’ve been using your Visitor Oyster card for more than 48 hours
2. Refunds at Visitor Centres
You can take your Visitor Oyster card to any London Visitor Centre, to get a refund of any remaining credit. This will be paid in cash or refunded to your debit/credit card. The Visitor Oyster card will be returned to you for future use.
3. Refunds by post
To get a refund by post, you can send your Visitor Oyster card with a letter explaining why you’re returning it to:
TfL Customer Services
14 Pier Walk
4th Floor
London SE10 0ES
United Kingdom
Your credit will be refunded by cheque in GBP. The card cannot be returned to you.