It is your responsibility to call Europe Van Tours at least 48 hours before your flight to inform your driver of your flight details and contact phone number. Please ensure that you also have the correct and complete address along with the full postcode of your Central London drop off point / hotel.
What to do at the Airport:
You will be greeted at London Heathrow Airport, after you have picked up your luggage, in the airport arrival hall by your personal driver who will be showing a joint Europe Van Tours and VisitBritain Shop logo placard. Simply present your printed e-voucher to your personal driver.
Please note that You MUST print your e-voucher. Your driver will need to keep your e-voucher, on behalf of VisitBritain, as proof of redemption.
Once this is done, sit back and relax while your English speaking driver takes care of the rest of the work!
Exclusions:
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A standard parking fee is included in your pre-paid price, however if you exceed 45 minutes between your landing to arriving at the airport’s arrival hall, where you meet your driver, you will be asked to pay an extra parking fee. This additional parking fee will be per airport charges. Please call the number provided to let your driver know if you are going to be late.
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Gratuities are not included in your pre-paid price and they are optional at your own discretion.
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Drinks are not included
Additional information:
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You must call Europe Van Tours at least 48 hours before your flight to inform your driver of your flight details and contact phone number. Please ensure that you also have the correct and complete address along with the full postcode of your Central London drop off point / hotel.
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You will receive instant confirmation of your booking within 24 hours of purchase
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There is a maximum of 7 people per vehicle. Please note that if your group party is of more than 7 people, you will need to make a separate booking.
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You will be provided with an estimated transfer duration. The exact duration of your transfer may differ depending on the time of day and traffic conditions
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Each person travelling is allowed a maximum of 1 suitcase and 1 carry-on bag (hang luggage). Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have restrictions. If you are unsure about your luggage/ items, please check with Europe Van Tours prior to your journey using the email address or number which you will find in your confirmation e-voucher.
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Your purchase is non-refundable
Disabled access
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This transfer is accessible to disabled guests providing they can sit in the car
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Foldable wheelchairs will be placed in the boot
You will find Europe Van Tours' telephone number and email address in your e-voucher. Failure to contact Europe Van Tours would risk your transfer not taking place.