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The Phantom of the Opera

Discover the incredible story of The Phantom of the Opera in the West End, and experience one of London's iconic musicals

Bestseller

Key information

Run time

2h 30min

Recommended age

+8 years

Genre

Musical; family

About the show

Andrew Lloyd Webber’s The Phantom of the Opera has returned to its home, Her Majesty’s Theatre London, staging a story that has wowed the West End for over 30 years with a tale of dark romance, jealousy and murder.

  • Acclaimed West End cast: See The Phantom of the Opera brought to life by a standout line-up including Killian Donnelly as The Phantom, Lucy St. Louis as Christine Daaé, and Rhys Whitfield as Raoul.
  • A haunting love story at its heart: Follow Christine’s rise from chorus singer to star, guided by a mysterious voice from the shadows at the Opéra Populaire.
  • Tension and drama on stage: As the Phantom emerges and his obsession deepens, the stakes rise for Christine and Raoul in a story driven by passion, control and fear.
  • A true West End classic: One of the longest-running musicals in history, known for its unforgettable score, grand staging and lasting cultural impact.
  • Book Phantom of the Opera tickets with confidence: Secure your seats for this iconic London theatre experience and step inside one of the West End’s most enduring productions.

Prepare for the experience

  • Note that theatre tickets cannot be purchased with other experiences. Should you want to purchase additional experiences, complete the theatre shows purchase first and shop around again after.

Children information

  • Children under 4 years of age will not be admitted into Her Majesty’s Theatre.
  • Anyone under the age of 16 has to be accompanied by an adult aged 18 and over.

Accessibility information

  • Please contact our team before booking should you require further accessibility information regarding the experience.

Ticket restrictions

  • All visitors entering the auditorium must have a ticket.
  • Theatre show tickets are non-refundable, non-exchangeable and non-amendable, unfortunately.

Additional information

  • Once you select the date and time, hit the View Seats button to check the availability and price of your preferred seats.
  • Your purchase will be timed so you will have 10 minutes to complete it.
  • Please contact our team if you have not received your supplier confirmation email ahead of your booked performance.

The Phantom of the Opera’s live date and timeslot availability can be seen upon booking.

  • Please, arrive 30-45 minutes prior to the event start time to aid with the safe movement of customers around the venue.

Showing times are:

  • Monday - Saturday: 7:30 pm.
  • Saturday and Wednesday: 2:30 pm.

Frequently asked questions

  • How long is The Phantom of the Opera?

    The show lasts approximately 2 hours 30 minutes, including an interval.

  • Who wrote the musical The Phantom of the Opera?

    Featuring a soaring score by Andrew Lloyd Webber, with lyrics by Charles Hart and additional material by Richard Stilgoe, alongside a book co-written by Lloyd Webber and Stilgoe.

  • How long has it been running?

    The musical opened in London in October 1986, it has therefore been running for nearly 40 years in the West End.

  • Is there an age limit?

    The production is recommended for ages 10 and above. Children under four are not permitted, and anyone under 16 must be accompanied by an adult throughout the performance.

  • Is the venue accessible?

    Yes — His Majesty’s Theatre offers accessibility features, including:

    • Step-free access to parts of the theatre
    • Wheelchair spaces and accessible toilets
    • Assistance dogs allowed
    • Hearing support and access services available
  • Is there an interval?

    Yes — the show includes one interval (within the 2h30 runtime)

How to get there

  • Venue address: Her Majesty Theatre, Haymarket, St. James’s, London SW1Y 4QL.
  • Nearest tube/train station: Charing Cross station.

Supplier information

This product is sold by VisitBritain Shop and supplied by Encore Tickets.

Upon booking VisitBritain sends an instant order confirmation via email. The supplier will send a barcode or a QR code up to 24 hours before the show. Please print it out or show it on your mobile phone when you arrive. Tickets are non-refundable and cannot be exchanged for another date. A maximum of 9 tickets can be ordered at one time.