Using your eTicket
Please ensure that the name on your eTicket matches the name on your ID. Failure to do so may result in you being refused entry to the attraction.
You must bring a printed copy of your eTicket, a printed copy of your order confirmation email, and a valid passport or other photo ID, when you visit the attraction.
All guests should go directly to the turnstiles with their eTicket - there is no need to exchange the ticket at the admission desk.
Your eTicket can only be used on the date you select when purchasing. Booking a timeslot is not required for this attraction. Please select "00" at the moment of booking and it will give you entry for the whole day.
Opening times
The park itself opens 10am and closing times vary seasonally throughout the year. Check the opening times here.
Park address
Alton Towers Resort, Alton, Staffordshire ST10 4DB
Getting there
Alton Towers is in Staffordshire, in the north-west of England. The entrance to the park is near the village of Farley.
The closest rail stations to the park are Uttoxeter, Stoke-on-Trent and Derby. You will need to either catch a bus or hail a taxi from these stations to get to Alton Towers.
Parking
There is a parking charge of £6 per day for those guests choosing to travel by car, or £16 per day for VIP/Express parking (prices subject to change).
Wheelchair access
The park strives to be as accessible as possible to disabled customers. Accessibility varies by ride. Many areas of the park and many rides are accessible to wheelchair users.
Group bookings:
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If you would like to place a booking for a 10 people or more, please contact us.