Gatwick to London Bus Transfer - National Express

How to use your e-ticket

Important: Upon booking your Gatwick to London transfer, you will receive a confirmation of payment, and then you will receive an additional email from National Express within 24 hours containing your e-ticket with your QR code.

Please note: As there are no reserved seats, in order to travel, all passengers need to go to the point of departure as shown on their ticket where they will be able to board the next available coach by showing their ticket to the driver.

How long does a Gatwick to London bus transfer take?

• Journey times typically take around 90 minutes (subject to traffic conditions)

Pick-up and drop-off points and ticket offices

• Collection and drop-off point in Gatwick Airport is just a two-minute walk away from the terminals.
• The ticket office located at Colonnade Walk is a short walk from Victoria Station.
• Click here to view a complete list of all the routes and stops

Gatwick North Terminal

• Coach services arrive and depart from the lower level, outside International Arrivals
• Ticket office inside the terminal at International Arrivals

Gatwick South Terminal

• Coaches arrive and depart from the lower forecourt at stops 1 to 5
• Ticket offices are in Arrivals and the lower forecourt area

Please note: your voucher will be accepted by the driver if you are travelling outside the sales desk operating hours.

Baggage allowance

• 2 x medium suitcases and one piece of hand luggage per person

• It is not possible to reserve seats on Gatwick to London bus transfers.
• If you are travelling to the airport please allow a minimum of 180 minutes between the scheduled time of arrival at the airport and the flight departure time.
• All tickets for specific departure times must be purchased in advance. In order to book tickets for a specific time, passengers can either visit the National Express desks at Victoria Coach Station. It is also possible to call the Contact Centre on +44 (0)371 7818 787. Lines are open 7 days a week from 8am to 10pm (calls to this number are charged at local rate).
• The return journey must be made within 30 days of the outward travel date
• Please note that the Contact Centre is English only.