Gatwick Express – London Airport Transfer

How to Order

• When booking a return ticket, please specify the initial direction of travel
• You will immediately receive a confirmation email
• Your Gatwick Express ticket(s) and reference number will be emailed separately within 24 hours
• Tickets will be issued for the following day, but only if your order is placed by 2pm GMT
• If your email does not arrive, please check your spam filter. If your email is not there, contact VisitBritain

Booking restrictions

• You can book your ticket up to 3 months before you travel. You must provide your proposed date of travel when booking. This will be printed on your ticket as the “issue date”
• Single tickets must be used within 2 days of the chosen Outbound Travel date.
• Return tickets are valid for one calendar month, so the length of validity varies depending on the number of days in each month. For example, if you make your journey on 20 April your return journey must be made by 19 May. If you make your outward journey on 31 January your return journey must be made by 27 February.
• If you wish to make a return journey more than one month after your first journey, you will need to buy two single tickets instead.

Using the ticket

• Print off the ticket, take it with you and give it to the ticket inspector on the train

Please note: E-vouchers and e-tickets purchased are non-cancellable, non-refundable and non-exchangeable

Gatwick Express first and last trains

London Victoria train station to Gatwick Airport

• 7 days a week
• First train: 5am
• Last train: 10.30pm

Gatwick Airport to London Victoria train station

• 7 days a week
• First train: 5.51am
• Last train: 11.20pm

Will I receive a ticket in the post or by email?

Gatwick Express tickets are sent by email.

Can I cancel my order? My plans have changed.

If you have bought a single ticket, it must be used on the same date as indicated on the e-ticket. If you have bought a return ticket, the outward journey is valid for 28 days from the date on the e-ticket. So you can use it at a later date or pass it on to somebody else who is travelling to the UK within the valid time period. Airport transfer tickets are non-refundable, as stated in our terms and conditions.

Do I need to redeem an e-ticket in exchange for a ticket?

There is no need to redeem or exchange an e-ticket at a ticket desk. You will be emailed your actual ticket rather than a voucher to be exchanged, so you just need to print the e-ticket and show it to the staff at the train station, or on board the train if requested to do so.

What happens if my train is delayed or cancelled?

Replacement services (such as a bus or a train via an alternative route) will be provided in the case of service disruption, delays and cancellations.

What are the Gatwick Express stops?

This train is a non-stop service between Gatwick Airport and London Victoria station.

How long does the Gatwick Express take?

The Gatwick Express takes just 30 minutes to travel between the airport and London Victoria station in Zone 1.

How often do the Gatwick Express trains depart?

Gatwick Express services depart every 15 minutes.

Where are the Gatwick Express departures?

At Gatwick Airport, the station is inside the airport and can be accessed from both the North and South terminals. Follow the signs inside the terminal buildings.

At London Victoria, the Gatwick Express usually departs from platforms 13 and 14, but check the electronic boards inside the station for the latest information.

What are the earliest and latest trains on the Gatwick Express schedule?

Departing from London Victoria, the first Gatwick Express train is at 5am and the last train is at 00.30am. Departing from Gatwick Airport, the first Gatwick Express train is at 5.50am and the last train is at 1.35am. All train times are subject to change from the operator.

How far in advance can I book my Gatwick Express airport transfer?

You can book up to 3 months in advance for the Gatwick Express service. Your return journey must be no more than one month after your outbound journey so the length of validity varies depending on the number of days in each month.

For example, if you make your journey on 20 April your return journey must be made by 19 May. If you make your outward journey on 31 January your return journey must be made by 27 February.

I have not received my ticket yet – what should I do?

Gatwick Express tickets are sent by e-ticket to the email address you provide when purchasing. It will be emailed within 24 hours. Please check your spam or junk mail folder as your email filtering system may have miscategorised our email. Please contact us if you have not received your e-ticket after 3 working days.

Saturday 23 March: Amended Gatwick Express service

Engineering work is taking place between Three Bridges and Brighton, closing all lines.

• As a result, Gatwick Express will run between London Victoria and Gatwick Airport only. 

Monday 1 April - Thursday 4 April: Reduced Gatwick Express service from 9.15pm each night

Engineering work is taking place between Earlswood and Balcombe, closing some lines.

• From approximately 9.15pm each night until 5.45am the following morning, a reduced Gatwick Express service will run.
• Trains will depart every 30 minutes.

Saturday 6 April - Sunday 7 April: Reduced Gatwick Express service

Engineering work is taking place between Haywards Heath and Brighton, closing all lines.

• As a result, Gatwick Express services will run between London Victoria and Gatwick Airport every 30 minutes. 

Monday 8 April - Thursday 11 April: Amended evening trains 

Engineering work is taking place between London Victoria and Clapham Junction overnight from Monday evening until Thursday evening, closing some lines.

As a result, the following trains will not run:

• The 10.14pm London Victoria to Brighton service.
• The 10.44pm London Victoria to Brighton service.
• The 10.48pm Brighton to London Victoria service.

Saturday 13 April - Sunday 14 April: No Gatwick Express trains

Engineering work is taking place between London Victoria and East Croydon closing various lines.

• As a result, Gatwick Express trains will not run all weekend.

Friday 19 April - Saturday 20 April: No Gatwick Express trains

Engineering work is taking place between London Victoria and East Croydon closing various lines.

• As a result, Gatwick Express trains will not run.

Sunday 21 April: Reduced Gatwick Express service 

Engineering work is taking place between Purley and Earlswood resulting in a decrease of line capacity.

• As a result, services will run every 30 minutes between London Victoria and Gatwick Airport.

Saturday 27 April: Amended Gatwick Express services

Engineering work is taking place between Purley and Redhill, closing some lines on Saturday.

• As a resuly, trains will run every 30 minutes in both directions (London Victoria/Brighton).

Sunday 28 April:No Gatwick Express trains

Engineering work is taking place between Balham and East Croydon on Sunday, closing all lines.

• As a result, Gatwick Express trains will not run.

Sunday 5 May: Major improvement work until 9.30am 

Major improvement work is taking place until 9.30am between Three Bridges and Brighton, closing all lines.

Replacement buses will run between:

• Three Bridges and Brighton.
• Three Bridges and Lewes.

Full details of alterations to services are not yet known, this information will be published as soon as it is available.

Saturday 11 May - Friday 14 June: awaiting details

We are still awaiting further details of how Gatwick Express services are affected by engineering work on these dates.