Upon booking you will receive a confirmation of payment. You will then receive a seperate email from National Express within 24 hours containing your e-ticket with your QR code.
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It is not possible to reserve seats on the travels from the airport into central London. In order to travel, all passengers need to go to the point of departure as shown on their ticket where they will be able to board the next available coach by showing their ticket to the driver.
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If you are travelling to the airport please allow a minimum of 180 minutes between the scheduled time of arrival at the airport and the flight departure time.
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All tickets for specific departure times must be purchased in advance. In order to book tickets for a specific time, passengers can either visit the National Express desks at Victoria Coach Station. It is also possible to call the Contact Centre on +44 (0)371 7818 787. Lines are open 7 days a week from 8am to 10pm (calls to this number are charged at local rate). Please note that the Contact Centre is English only.
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The return leg of travel must be made within 30 days of the outward travel date
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Click here to view a complete list of all the routes and stops
Pick-up and drop-off points and ticket offices
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Collection and drop-off point in Gatwick Airport is just a two-minute walk away from the terminals. The office located at Colonnade Walk is a short walk from Victoria Station.
Gatwick North Terminal
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Coach services arrive and depart from the lower level, outside International Arrivals
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Ticket office inside the terminal at International Arrivals
Gatwick South Terminal
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Coaches arrive and depart from the lower forecourt at stops 1 to 5
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Ticket offices are in Arrivals and the lower forecourt area
Please note that your voucher will be accepted by the driver if you are travelling outside sales desk operating hours.
Baggage allowance: 2 x medium suitcases and one piece of hand luggage per person