Upon booking, you will receive an immediate confirmation of payment from VisitBritain. If your preferred date and time are available, you will then receive a separate email from the Postal Museum within two working days confirming your visit.
Operating dates and times:
Open daily from 10am – 5pm
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Exhibitions start to close at 4.45pm
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Entrance to the First Mail ride starts at 10am (last entry at 4pm)
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The Counter Café and the Shops open at 10am and close at 5pm
Closure dates:
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24-26 December
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On rare occasions, the museum may need to make cancellations to bookings due to changes in its operations
How to get there:
Address: 15-20 Phoenix Place, London WC1X 0DA
By tube:
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The nearest Tube stations are Farringdon, Russell Square, King’s Cross and Chancery Lane
By train:
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King’s Cross St Pancras and Farringdon stations are both less than a mile away
By bus:
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Routes 17, 19, 38, 45, 46, 55, 63, 341 stop near The Postal Museum
Additional information:
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Please note the prefered selected time is your chosen time for the ride
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Please ensure you arrive at least 10 minutes before your time slot
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The Mail Rail ride experience lasts 15 minutes
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You will be able to visit the Postal Museum exhibition (included in the ticket price) at your leisure before or after the ride
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Bring your ticket with you (on mobile or printed). Failure to present a valid ticket will result in not being admitted
Accessibility:
The museum is set over 2 sites, The Postal Museum and Mail Rail, separated by Phoenix Place, a public road.
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Assistance dogs are welcome at the museum
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All spaces in The Postal Museum have step-free access
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All spaces in the Mail Rail building have step-free access except for the ride
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Wheelchairs are available to borrow from the museum, on a first-come first-serve basis