The View from The Shard

How to order:

• Enter your preferred date and time
• If your chosen arrival time is unavailable, you will be allocated an arrival time within two hours after your chosen time
• For example, if you would like to visit at 2pm but this time is unavailable, you will be given tickets for an arrival time between 2.30pm and 4pm
• If there are no available timeslots within 2 hours of your chosen one, we will contact you
• Last entry time slot is 1 hour before closing time
• The attraction will be closed from the 21st December to 25th of December.

Please note:

• After you have placed your order, you will receive tickets via email within one day. 
• Tickets will be issued for the following day, but only if your order is placed by 2pm GMT
• Postal tickets are not available
• Please print the e-tickets and take them with you to the Shard or scan them from your phone at the turnstile to allow access to the View from the Shard
• Once the ticket has been issued, the date and time cannot be changed
• Opening times can be subject to change. VisitBritain will be in touch with you in such cases

New Tickets:

Standard Experience: guarantees entry to The Shard;

Family Experience: in addition to the entry, includes also a panoramic guide, view guaranteed and 4x digital photos souvenirs. Please note: the Family ticket is individual, therefore you must select 4 family tickets for a family of 4 people. Minimum purchase is 2 Adults + 1 child of more than 4 years old.

The Experience

The View from The Shard isn’t just a single viewpoint – there are three levels of viewing space, each offering guests a different dimension to their experience.

The high-speed ‘kaleidoscopic’ elevators (wheelchair accessible) feature televisions in the ceiling showing intriguing special effects and, after a brief stop on Level 33 to change elevators, take you to Level 68. Take advantage of the official Shard gift shop on the bottom floor, where you can buy your souviners to remember your amazing experience.

Level 69 features spectacular 360° views across the whole city and allows visitors to look down on the skyscrapers that seem so tall from street level. The view of London is well accommodated by the Shard’s guest ambassadors who are always on hand and can point out any landmark in London for you. You won’t be short of landmarks to point at either, as The View From The Shard gives its guests commanding views of the Tower of London, the London Eye, Canary Wharf, HMS Belfast, St. Paul’s Cathedral and many more.

You’ll be open to the elements after you’ve climbed the stairs to Level 72, also known as the open-air Skydeck. You’ll get a one-of-a-kind experience with the Skydeck’s open top ceiling, where visitors can gaze into the sky. From here you’ll be able to see where The Shard gets its name, as you look up to see each facet of the building extending skyward to form the building’s jagged, glass-like pinnacle.

Plenty of attractions promise a great view of London, but nothing will take your breath away quite like The View From The Shard.

Reviews

“… pretty damn spectacular” Time Out London blog

“Do look down, the view’s lovely.” Evening Standard

“… I could have stayed all day.” The Financial Times

“It is undeniably unique… it is hard not to conclude that this will become a definitive London experience.” The Guardian

“Yours for £25: the best view in town... It’s London as you’ve never seen it before.” The Times

“…a view that will excite and enthral” Mail Online

• Visitors must consent to security checks including body and baggage scans
• All children must be accompanied by an adult
• Sharp items in baggage or in pockets are not permitted
• Bags larger than 55 x 38 x 20cm are not permitted and cannot be left in a cloakroom
• Pushchairs, prams and buggies are not permitted to go further than the lobby area, and cannot be left in a cloakroom
• Tickets valid only for date and time shown
• No restriction on length of visit
• Attraction is closed 25 December
• Interpretative guides available in Arabic, Mandarin and simplified Chinese, Japanese, Brazilian Portugese, French, German and Spanish.

Valentines Day Early Closures:

Please be aware that between 10 - 16 February, the shard will close early on the following dates:

• 11 February - Last entrance at 5pm - 5:30pm, doors close at 6pm
• 12 February - Last entrance at 5pm - 5:30pm, doors close at 6pm
• 13 February - Last entrance at 5pm - 5:30pm, doors close at 6pm
• 14 February - Last entrance at 4pm - 4:30pm
• 15 February - Last entrance at 7:30pm - 8pm, doors close at 9pm

You must state your preferred date and time when purchasing. This will be entered into the booking system, and you will receive a ticket via email that you must print and take to the attraction along with valid photo ID.

Visitors are advised to use London Bridge station if travelling by Tube. The area is also served by numerous bus routes.

SOCIAL DISTANCING

• Guests will be encouraged to keep a safe and comfortable distance from other visitors. Signs and floor markers will be in place throughout the venue and a one-way system will be in operation. 
• Screens at our till points, bars and shop will also ensure we can serve guests safely. 

REDUCED CAPACITY

• To aid social distancing, reduce queues and to ensure a safe and comfortable environment for all our guests, we will open with a significantly reduced capacity.
• Our operating hours will reduce to 5 days per week and we will operate for 8 hours per day.
• We will remain closed on Monday and Tuesday.

SANITISATION

• Hand sanitisation points will be available throughout the venue.
• Our loos-with-a-view on level 68 not only have superb views ideal for capturing an Instagram selfie, but they also have plenty of hand soap and hot water for hand washing too.
• Our cleaning schedule will also increase. 

PRE-VISIT CHECKLIST

• Guests who may have symptoms of COVID-19 or anyone who may have been in contact with someone who has symptoms of COVID-19 must not visit.
• In these cases, guests will be advised to contact their agent to obtain a refund to rebook for a future date.